If you have been an IT engineer long enough, you’ll agree, managing servers can become a real headache!
Now while we know how important it is to make sure patches are applied, servers aren’t running out of space, or god forbid, a server has gone offline!
The real question is, how do you mange all of this without it taking your entire day!?
Step in Remote Monitoring and Management (RMM)
But what is an RMM? An RMM is a platform designed for IT professionals to monitor remotely, and protectively manage, servers, client endpoints, and network switches.
Here at Uniq Technology we use NinjaOne. Since its roll out in 2019 we have managed to save hundreds of hours on mundane tasks, automating them to better empower and support our clients.
The benefits of an RMM
- One pane of glass for all customer devices
- Automate scheduled maintenance tasks
- Instant alerts of current / future device issues
- Automatically approve or reject updates to apply out of hours
- Backup and restore important data
- Remotely manage active directory and registry
Should you pay to use an RMM?
In one word… Yes! Todays RMM’s are so cost effective that you will spend less money on an RMM than the time it takes a technician. Also, to your customers you will look like a hero by letting them know when there is an issue and the best way to resolve it.
What more could an IT professional ask for?
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